How can I contact the customer service center for personal remittances, and what are its operating hours?

[How to Contact Customer Support]

1. Contact us by phone using the relevant customer service number.
2. Submit a ticket through the app:
   Log in to the app → Tap the [•••] menu in the bottom-right corner → Customer Service → Tap the [≡] menu in the top-right corner → Select [Submit a Ticket].
3. Contact us via chat through the app:
   Log in to the app → Tap the [•••] menu in the bottom-right corner → Tap the chat icon in the bottom-right corner.
4. Email the designated support address for your sending country.

[Korea Customer Center]

• Operating Hours: Weekdays (Monday–Friday), 10:00 AM–7:00 PM KST
• Phone: +82 2 1811 1073
• Email: help@wirebarley.com
• Supported Languages: Korean, English, Chinese, Vietnamese, Thai, and Filipino

[Australia Customer Center]

• Operating Hours: Weekdays (Monday–Friday), 11:00 AM–8:00 PM AEST
• Phone: +61 2 5633 1073
• Email: au_help@wirebarley.com
• Supported Languages: English, Korean, Vietnamese, Thai, and Chinese

[New Zealand Customer Center]

• Operating Hours: Weekdays (Monday–Friday), 1:00 PM–10:00 PM NZT
• Phone: +64 800 461 273
• Email: nz_help@wirebarley.com
• Supported Languages: English, Korean, Vietnamese, Thai, and Chinese

[Vietnam Customer Center]

• Operating Hours: Weekdays (Monday–Friday), 1:00 PM–10:00 PM ICT
• Phone: +84 28 7300 1089
• Supported Languages: Vietnamese, Korean, and English

[U.S. Customer Center]

• Operating Hours: Weekdays (Monday–Friday), 7:00 AM–5:00 PM PT
• Phone: +1 855 582 1024
• Email: us_help@wirebarley.com
• Supported Languages: English, Korean, and Thai

[Canada Customer Center]

• Operating Hours: Weekdays (Monday–Friday), 7:00 AM–5:00 PM PT
• Phone: +1 855 508 1024
• Email: ca_help@wirebarley.com
• Supported Languages: English, Korean, and Thai